Welcome to Screaming Owl, a family owned and operated business dedicated to bringing hot deals to moms and the little people they love. Each week, we offer "mom" and "child" products at discounts you're unlikely to find anywhere else. Our goal is to give ladies who may be on a tight budget an opportunity to purchase trendy and fashionable products at prices that won't break their bank account!
We are also proud to say that we're a business built on faith and family. Our day to day operations are managed by a mompreneur, her husband (a law enforcement officer), her brother (a former United States Marine) and her father. While it is our goal to provide each of our customers with a unique shopping experience, we hope to do so in a way that puts our customers' needs ahead of our own. We strive to always be up front and honest in our advertisements, social networking and customer communication. Our work is our ministry and we put our hearts and hands into it every day!
Please note that we are not a quick ship company. One of the ways we bring great deals to our customers is to order directly from the manufacturer to secure deep wholesale pricing. All of our items are made to order and have extended shipping times, which will always be noted on an item's purchase page.
1. What types of items do you offer?
We don't focus on a particular category of items. Instead, we search for products that we can secure at a great price so that we can pass that savings on to you. Our products to typically appeal to moms as that is our target audience.
2. How often do you offer new deals?
We typically offer 2-3 deals each week and they will last for 7 days.
3. How do I purchase a Screaming Owl deal?
You can purchase our deals directly on our website.
4. Do I have to have a PayPal account to make my payment?
No, you may check out as a guest with a credit card. A PayPal account is not required.
5. When can I expect my purchase to arrive?
We are not a quick ship company. All of our items are made to order and thus, have extended shipping times. We are always clear to note the shipping time on the item's purchase page. Shipping can take as little as 2 weeks or as many as 7 weeks for our standard offers. Please note that each individual item will ship separately.
6. Are refunds available?
No, because of the nature of our deals and the deep discounts we offer, all purchases are final.
7. How can I check the status of my order?
We highly encourage all of our customers to register so that you can monitor shipping progress in your account. You can refer to the shipping estimate in your confirmation email if you do not register for an account. Please keep in mind our shipping quotes are estimates. If we are more than a week behind, we will contact affected customers by email. Please allow up to 2 weeks beyond your estimate to contact us to track your order.
8. Can I purchase multiple items in one transaction and save on shipping?
One of the ways we keep our prices low is to streamline our shipping process to make it as simple as possible. We do this by packaging each parcel with the same item. If we allowed multiples, we'd have to cross check each package with the purchase logs to see who gets what, which would take a lot of time. More time means more manpower which means more money. We want to keep our prices as low as possible for you and we've found that limiting transactions to one item per transaction as one of the best ways to do it. You're more than welcome to purchase additional items in separate transactions if you'd like. Even with shipping, our prices are still much lower than retail. Thanks for your understanding and support of our low prices!