Welcome to Screaming Owl, a family owned and operated business dedicated to bringing hot deals to moms and the little people they love. Each week, we offer "mom" and "child" products at discounts you're unlikely to find anywhere else. Our goal is to give ladies who may be on a tight budget an opportunity to purchase trendy and fashionable products at prices that won't break their bank account!
Screaming Owl is not your average retailer. We are a group buy site offering individual customers the opportunity to experience wholesale buying direct from the manufacturer. During one of our weekly sales, you will have the opportunity to purchase an item at a deep discount which will be made to order just for you. We do have an extended shipping process and each item has it's own unique shipping time. We will always note shipping estimates up front so they can be seen prior to purchase.
We are also proud to say that we're a business built on faith and family. While it is our goal to provide each of our customers with a unique shopping experience, we hope to do so in a way that puts our customers' needs ahead of our own. We strive to always be up front and honest in our advertisements, social networking and customer communication. Our work is our ministry and we put our hearts and hands into it every day!
1. What types of items do you offer?
We don't focus on a particular category of items. Instead, we search for products that we can secure at a great price so that we can pass that savings on to you. Our products to typically appeal to moms as that is our target audience.
2. How often do you offer new deals?
We typically offer 3-5 deals each week and they will usually last for 7 days.
3. How do I purchase a Screaming Owl deal?
You can purchase our deals directly on our website.
4. Do I have to have a PayPal account to make my payment?
No, you may check out with a credit card. A PayPal account is not required.
5. When can I expect my purchase to arrive?
We are not a quick ship company. All of our items are made to order and thus, have extended shipping times. We are always clear to note the shipping time on the item's purchase page. Shipping can take as little as 2 weeks or as many as 12 weeks for our standard offers. Every item is unique and we encourage you to review the shipping estimate on the item's purchase page prior to purchasing.
6. Are refunds available?
No, because of the nature of our deals and the deep discounts we offer, all purchases are final.
7. How can I check the status of my order?
All customers are required to create an account prior to purchase. You can log into your account on our website at any time to review your shipping estimate. Please note your item will remain in the confirmed/processing stage until it is ready to ship. Please keep in mind our shipping quotes are estimates of when the mass shipment is expected to begin. Because we have no idea the volume a sale will do when we launch it, we can not quote an exact date that your package will ship out. If it's a high volume offer, it may ship out beyond the estimated window. If we are more than a week behind beginning the mass shipment, we will contact affected customers by email.
8. Can I purchase multiple items in one transaction and save on shipping?
One of the ways we keep our prices low is to streamline our shipping process to make it as simple as possible. We do this by packaging each parcel with the same item. If we allowed multiples, we'd have to cross check each package with the purchase logs to see who gets what, which would take a lot of time. More time means more manpower which means more money. We want to keep our prices as low as possible for you and we've found that limiting transactions to one item per transaction as one of the best ways to do it. You're more than welcome to purchase additional items in separate transactions if you'd like. Even with shipping, our prices are still much lower than retail. Thanks for your understanding and support of our low prices!